Privacy Policy

This Privacy Policy applies to all mobile applications developed and published by Guide Intelligence Limited (“we,” “our,” or “us”) on the App Store. We are committed to protecting your privacy and handling your personal data transparently and responsibly.

By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on the specific functionality of our apps, we may collect the following types of data:

• Contacting support
• Creating an account (if applicable)
• Subscribing to newsletters or updates

Collected data may include your name, email address, or other identifiers you choose to share.

• Device model, operating system, and version
• App performance metrics (e.g., crash logs)
• Feature usage and interaction data
• Analytics (via tools like Firebase, AppMetrica)

Some of our apps may request permission to access:

• Photos/Videos – for features such as identifying and managing duplicates
• Contacts – for detecting and merging duplicate entries

These data types are processed locally on your device. We do not store or transmit this information unless explicitly stated and consented to.

If required for specific features, some apps may request access to your location. This is entirely optional, and permissions can be managed through your device settings at any time.

2. How We Use Your Information

• Operate and improve our apps
• Personalize user experiences
• Diagnose issues and provide customer support
• Display relevant ads, only where permitted by law or user consent

3. Third-Party Services

We may use trusted third-party services to support our app functions. These services operate under their own privacy policies. Examples include:

• Analytics: Google Firebase, AppMetrica
• Advertising: Google AdMob, Meta Audience Network
• Subscriptions & Payments: RevenueCat, Apple In-App Purchases
• AI Services: Replicate (including ChatGPT, Google Gemini, and other AI models)

We require all third-party partners to comply with applicable data protection regulations.

4. Artificial Intelligence (AI) Features

Our app includes AI-powered features to enhance your experience. Here's how we use AI and handle your data:

We use AI technology to provide intelligent chat functionality within our app, enabling interactive conversations and content generation.

When you use AI features, your input data is transmitted to and processed on secure servers. This is necessary to deliver AI-powered responses and functionality.

We utilize third-party AI service providers, specifically Replicate, which may employ various AI models including ChatGPT and Google Gemini. These providers process your input data to generate responses according to their own privacy policies and terms of service.

AI features in our app may generate various types of content including, but not limited to:

• Text responses and conversations
• Images and visual content
• Other multimedia content as supported by the app's features

Important: AI-generated content may not always be accurate or appropriate. Users should review and verify AI-generated content before relying on or sharing it.

We are committed to protecting your privacy:

• We do not store or retain your input data for the purpose of training AI models
• Your conversations and inputs are not used to improve or develop AI systems without your explicit consent
• Data transmitted to third-party AI providers is governed by their respective privacy policies

Use of AI features is optional. You can choose not to use AI-powered functionality within the app. However, some features may require AI processing to function properly.

5. Subscriptions and In-App Purchases

• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
• Billing: Charges are billed to your Apple ID account upon purchase confirmation.
• Managing Subscriptions: You can view, modify, or cancel your subscriptions at any time via your device's Settings > Apple ID > Subscriptions.
• Free Trials: If offered, any unused portion of a free trial will be forfeited when you purchase a subscription.
• Refunds: Please submit refund requests through Apple Support.

6. Children's Privacy

Our apps are not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will promptly delete such data.

7. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to:

• Access, update, or delete your personal information
• Opt out of tracking or data sharing
• Withdraw previously given consent

To exercise any of these rights, please email us at support@guideyy.com with your request.

8. Data Security

We implement commercially reasonable security measures to protect your information. We do not sell, rent, or trade your data to third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated within the app or via our website. The latest version will always be available within the app or on our support page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Guide Intelligence Limited
Email: support@guideyy.com